Although emergencies aren’t common, it is important to know what to do If you find yourself or others in immediate need of help.
If you require an Ambulance, the Fire Service or Police call the free telephone number 999 and state:
- Which service you require
- What has happened
- Where you are
After you have called 999, please notify our security team.
Medical Emergency
If you require immediate emergency medical treatment you should go to the nearest accident and emergency hospital (A&E). A&E is open 24 hours and operates a walk-in service (no need to make an appointment).
If you suspect someone has meningitis check their symptoms on the NHS: Meningitis Symptoms website and take them immediately to the nearest A&E for treatment.
Mental Health Emergency
Please check the details below of different A&E and medical centres.
Security Service
Our Security team is on hand across our campuses to help maintain a safe and welcoming environment.
Non-urgent situations
If you have an illness that is not life threatening, contact your GP surgery first if possible. You can still call your GP outside normal surgery hours, but you will usually be directed to an out-of-hours service.
You can also call NHS 111, which can give you advice or direct you to the best local service to treat your injury.
UCA’s Emergency Text Alert Service
Be the first to know about temporary campus closures by subscribing to our emergency text alert service. Just text ADD to:
- Canterbury: 07860 027584
- Epsom: 07860 027818
- Farnham: 07984 357521
To opt out at any time text STOP.
Your data is completely secure when using this TextLocal service.