Student Portal > IT help > WiFi - Eduroam

WiFi - Eduroam

UCA offers WiFi access across all campuses for students using their own laptops or devices.

Eduroam (EDUcation ROAMing) is the roaming infrastructure used by the international research and education community. It is not an open wireless network; you will need to log in with your UCA (or participating institute) login details.

Being part of Eduroam allows users to access a wireless network at a visited institution (also connected to Eduroam) simply using the same credentials the users would use if they were at their home institution.

You will be able to access the all Internet services wirelessly. Wireless network access is subject to the same acceptable use policies as wired network access (from UCA desktop machines).

You can check participating institutions on the Eduroam website.

Visitors to UCA

Students from other institutions, which use Eduroam can access the network at UCA, using their own institution username and password.

Visiting students should ensure that their Eduroam setup is working correctly in their own organisation before travelling.

Visitors can use the ‘UCA Guest’ WiFi. This requires the user to log in with a Google account.

UCA students visiting other institutions

The Eduroam network permits UCA students to access the network at other participating academic institutions using their UCA username and password. 

Students should ensure that their Eduroam setup is working correctly at a UCA campus before travelling.

How to connect to Eduroam

  • Apple Device

    • Open your devices WiFi
    • Choose Eduroam from the available networks.
    • Type in your UCA username (number@students.ucreative.ac.uk) and password.
    • You will need to Trust the certificate.
    • You should now be logged into Eduroam.

  • Android Device

    • Open your devices WiFi
    • Choose Eduroam from the available networks.
    • The settings should be PEAP, MSCHAP and the certificate, choose ‘do not validate’.
    • Type in your UCA username (number@students.ucreative.ac.uk) and password.
    • Anonymous identity should be left blank.
    • You should now be logged into Eduroam.

  • Mac Laptop

    • Click on the WiFi icon on your menu bar
    • Choose Eduroam
    • Type in your UCA username (number@students.ucreative.ac.uk) and password.
    • If another login box appears, this is your Mac asking for permission to make changes. Type in the username and password for your laptop and choose OK.
    • You should now be logged into Eduroam.

    If this does not work, you will need to add Eduroam manually:

    • Click on Apple > System Preferences.
    • Choose Network.
    • Make sure WiFi is selected on the left-hand side.
    • Check your WiFi is On and that Ask to join new networks is ticked.
    • Click on Advanced.
    • Click on the plus sign + to add a new network.
    • Network Name is Eduroam
    • Security is WPA Enterprise.
    • When the dialogue box expands, type your UCA username and password and click OK.
    • Click OK > Apply.
    • Choose Show Certificate and check that the Always trust box is ticked.
    • Click Continue.
    • If a login box appears, this is your Mac asking for permission to make changes. Type in the username and password for your laptop and choose OK.
    • You should be connected to the WiFi.

  • PC Laptop

    • Click on the WiFi icon on your menu bar
    • Choose Eduroam
    • Type in your UCA username (number@students.ucreative.ac.uk) and password.
    • You should now be logged into Eduroam.

    If this does not work, you will need to add Eduroam manually:

    • From the Start Menu, select
    • Select Network and Internet > Network and Sharing Centre > Set up a new connection or Network > Manually connect to a wireless network.
    • Network Name is Eduroam.
    • Security type is WPA2-Enterprise.
    • Encryption type is AES.
    • Make sure Start this connection automatically is ticked.
    • Click Next.
    • Choose Change connection settings.
    • Select Security
    • Click Settings.
    • Ensure all check boxes on this dialogue box are unchecked.
    • Click on Configure.
    • Make sure Automatically use my Windows login name and password is unchecked.
    • Click OK and you are returned to the properties window.
    • Click Advanced Settings.
    • Make sure Specify authentication modes is ticked.
    • Enable single sign on for this network is unticked.
    • User Authentication is selected.
    • Click on Save credentials.
    • Click OK.
    • Type in your UCA username and password and choose OK.
    • You should be connected to the WiFi.

  • Chromebook

    • In the WiFi menu select Eduroam and Connect.
    • In ‘EAP method’ select PEAP.
    • In ‘Phase 2 authentication’ select MSCHAPv2.
    • Leave ‘Server CA certificate’ as "Do not validate" / none.
    • In ‘Identity’ enter in your @students.ucreative.ac.uk username.
    • In ‘Password’ enter your UCA password.
    • Leave ‘Anonymous Identity’ blank.
    • Click the Connect
    • You should be connected to the WiFi.