Student feedback and representation

As a UCA student, you are an integral part of our community and make our campuses the creative spaces they are.

We strive to provide the best possible learning experience for all our students, and your views can help us achieve that goal.

How to share feedback

Your feedback matters. During your time at UCA, we have many ways for you to share your experience with us.


For final year undergraduates
The National Student Survey (NSS) is a government survey for final year students in the UK. Approximately 5 million students participate in the survey each year, sharing their opinions and feedback about their experiences while studying at university. The survey usually opens in January or February and closes at the end of April.

For postgraduate students
Postgraduate Taught Experience Survey (PTES) and the internal Postgraduate Research Survey both help us understand your experiences as a postgraduate student and improve the quality of our courses and services.

Other surveys
Throughout the academic year, you may also be asked to participate in other surveys the University runs, including the First Term Survey and Unit Satisfaction Surveys. These opportunities are typically sent to your UCA email or shared by your lecturers or Programme Director. As well as giving you the opportunity to share your views, they sometimes include a prize draw or other incentives.

Support services

At any time, you can get in touch and share feedback with any of our student services teams directly. UCA also has a Quality & Standards Team responsible for the operation of the University’s academic quality.

Student Voice

Representation is important. The UCA Students’ Union (UCASU) provides many opportunities for you to impact the student experience at UCA. For example, every year, UCASU run elections where students vote for their Union Presidents and a Union Council. These elected officers help shape student life through policy, the promotion of student rights and by running projects and campaigns on the things that matter to you.

Each course and year of study also has a Course Representative whose role is to gather student feedback on anything academic.

Thank you

So, whether you prefer participating in surveys, providing feedback directly, or taking the lead as a Course Rep, we encourage you to share your views. Your feedback helps us make UCA an even better place to be creative.